Personal Data

During your browsing on the website, you are offered the option to contact IMMO-SUD-France via the contact form and fill in certain fields. These personal data are strictly intended for internal use only. None of them can be disclosed, free of charge or for a fee, to third parties, whether individuals or entities.
In accordance with the law relating to information technology, files, and freedoms (law n°78-17 of January 6, 1978, as amended) and the General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016) - GDPR of the European Union, which came into effect on May 25, 2018, you have the right to access, rectify, modify, and delete data concerning you at any time. To do so, simply contact us by email at cm@immo-sud-france.com or by postal mail at 96 Chemin du Moulin de Beaufer, 30330 SAINT PONS LA CALM.

DATA PROTECTION POLICY IMMO-SUD-FRANCE collects personal data (name, first name, home address, phone number, email, personal real estate project, budget, etc.) from the user browsing, consulting, and entering personal information on our website www.immo-sud-france.com in order to access our services. This data collection occurs when the user:

  • submits a request on the website
  • contacts Customer Service through any means of communication provided, such as email, phone, etc.
  • navigates the website
  • shares a review through Facebook, Google, LinkedIn, Instagram from a product page
  • fills out an information or contact form on the website

The collected data is necessary for the following purposes:

  • Management and monitoring of commercial relationships between IMMO-SUD-FRANCE and the customer (including operations related to property search, property sale, real estate transactions, payments and invoices, complaints, information, etc.)
  • Sending of commercial prospecting
  • Customization of website content, display of targeted advertisements, especially on social networks
  • Sharing of information with our partners related to the company's activities (real estate websites/portals, real estate agencies, agency networks, craftsmen, notaries, property managers, brokers, insurance companies, banks), hereinafter referred to as "Partners"
  • Provision of social media sharing buttons
  • Compilation of audience measurement statistics and marketing studies
  • Prevention and fight against fraud

The user must provide the fields in the contact form on the website www.immo-sud-france.com..

The collected data is intended for the company's use. Data may be transmitted to Partners in connection with the company's activities, law enforcement or judicial authorities in the context of judicial requisitions. Data may also be processed by subcontractors used by the company for the creation, updating, maintenance, and storage of databases, as well as for the provision of the company's services and for fraud prevention and detection. The user has the right to access, rectify, and delete data concerning them. The user may expressly object to the processing of their personal data. To do so, simply send an email to cm@immo-sud-france.com or send a letter to 96 Chemin du Moulin de Beaufer, 30330 SAINT PONS LA CALM, attention: Christophe MOTTAU - Personal Data Processing Manager.
The user should provide their name, first name, and postal address. The request must be signed and accompanied by a valid identity document with the user's signature. The user can specify the address to which the response should be sent. IMMO-SUD-FRANCE has a period of 1 month from the receipt of the user's request to respond. After this period, the user may contact the CNIL in case of a negative response or no response from the company IMMO-SUD-FRANCE.

IMMO-SUD-France retains data for a period of five years from the end of the customer or prospect relationship. The period starts from either the last transaction completed, the last request submitted, the last call to customer service, the last email sent to customer service, or a click on a hyperlink in an email sent by the company, or a positive response to an email asking if the customer wishes to continue receiving information or alerts at the end of the five-year period. However, information that allows for the proof of a right or contract, or that is retained for compliance with a legal obligation, may be archived in accordance with applicable legal provisions and requirements. At the end of this period, the data of the customer or prospect will be completely anonymized or deleted. Notwithstanding the above, the user has the right to be forgotten and to the erasure of personal data processed by IMMO-SUD-FRANCE, subject to the company's right to retain certain data for professional liability, tax, and legal compliance reasons. The user must submit their request in the same manner as provided for the right of access above. IMMO-SUD-FRANCE informs the user that they can establish, during their lifetime, directives regarding the retention, erasure, and communication of their personal data after their death. These directives can be general or specific. The user can modify or revoke these directives at any time. To do so, the user can contact the company in the same manner as for the right of access described above. IMMO-SUD-FRANCE may use the customer's mobile number to communicate offers, requests, and alerts. The customer has the option to object to this at any time, free of charge, or unsubscribe from email alerts or postal mail.

Cookies

The company uses cookies to recognize the user (customer or not) when they connect to the website www.immo-sud-france.com. These cookies are anonymized and do not collect or retain personal data. The user can disable cookies stored on their device at any time. To do so, simply adjust the appropriate settings in their browser. However, disabling cookies may prevent access to certain website features that allow for the customization of services offered by IMMO-SUD-FRANCE.

Web Beacons

IMMO-SUD-FRANCE uses web beacons to count the number of visitors. These web beacons may be used with some of our partners to measure and improve the effectiveness of our services. The information collected through these web beacons is anonymous and helps us better assist users.

Social Media Plugins

The website uses social media plugins such as Facebook, Instagram. For example, if the user is logged into Facebook while browsing the website, Facebook may directly link their visit to their Facebook user account, even if the user did not use the share button. If the user interacts with the plugins, such as by clicking the "Like" button or leaving a comment, the corresponding information will be transmitted and stored on a Facebook server. It will be published on the user's Facebook account. The company does not manage the data collected by Social Networks via the buttons. The user should review the data protection policy published by the relevant Social Networks to understand the processing and use of the data collected by them, as well as the options for protecting their privacy. If the user does not want the Social Network to link the information collected through the company to their Social Network user account, they must log out of the Social Network before visiting the Site.

Security Measures Taken by the Company to Ensure the Protection of Personal Data

The company implements all appropriate technical means in accordance with industry standards to maintain the integrity, digital and physical security, and confidentiality of data, and to prevent them from being distorted, damaged, or accessed by unauthorized third parties. This includes encryption, access codes, firewalls, antivirus, and other appropriate technical means.